FAQ

We supply a wide range of industrial equipment, components, and turnkey project solutions tailored to customer needs. Our services include sourcing, procurement, logistics support, and technical assistance.

Yes. We serve clients worldwide and manage both local and international shipments with full documentation support.

You can contact us through our website form, email, or WhatsApp. Provide product details, quantity, and specifications for a quick response.

Please share technical specifications, model numbers, drawings (if available), required quantity, and your delivery location.

Yes. We handle complete solutions including product sourcing, installation support, commissioning assistance, and final handover.

Payment terms vary by project. Standard options include CAD, LC, TT, or partial milestone-based payments.

For most orders, a partial advance is required to confirm procurement and secure production slots.

We accept USD, EUR, and other major currencies depending on the project.

Lead times depend on product type and manufacturer availability. Standard delivery ranges from 1–12 weeks.

Yes. We arrange global shipments via air, sea, or courier services with complete tracking and documentation.

We commonly work with EXW, FOB, CFR, CIF, DAP, and DDP based on client preference.

Yes. We supply products from certified manufacturers and provide all required documentation upon request.

Yes. Test reports, material certificates (EN 10204), and inspection documents are provided depending on product type.

All products come with standard manufacturer warranty. Warranty terms vary by brand and equipment.

Yes. We provide basic installation guidance and can arrange technical support or on-site assistance if required.

FAQ

MnM Augsburg is a trading-based company specializing in the supply of construction machinery, heavy equipment, and industrial materials for a wide range of sectors. We support infrastructure, process industries, and manufacturing through reliable sourcing and logistics.

We actively serve clients in the following industries:

  • Construction & Infrastructure
  • LPG (Liquefied Petroleum Gas)
  • Power Plants
  • Cement Industry
  • Steel Industry
  • Textile & Garment
  • Pharmaceuticals & Cosmetics

Our offerings include:

  • Cranes, forklifts, excavators, backhoe loaders, and wheel loaders
  • Water Treatment Plant (WTP) equipment
  • Generators, compressors, and industrial pumps
  • Electrical and mechanical spare parts (maintained in stock for urgent delivery)
  • Textile machinery and parts
  • Cosmetic machinery and raw materials
  • Active Pharmaceutical Ingredients (APIs)
  • Chemicals

Yes, we maintain a warehouse in Chittagong, Bangladesh, where we keep stock of critical electrical and mechanical spares to serve our clients quickly and efficiently.

Absolutely. We provide full after-sales service and technical support, with a dedicated sales and service team based in Bangladesh to assist with installation, maintenance, and troubleshooting.

Yes, we are familiar with multiple international trade terms and payment methods including:

  • LC (Letter of Credit)
  • CAD (Cash Against Documents)
  • TT (Telegraphic Transfer)
  • DDP (Delivered Duty Paid)

Yes. We can provide quotations in Bangladeshi Taka (BDT) or in foreign currencies such as USD or EUR, depending on client preferences.

We supply both new and certified pre-owned equipment, based on project needs and budget.

Yes. MnM Augsburg has access to a broad global network of manufacturers and can source specific models, brands, or custom solutions on request.

Yes, we deliver equipment and materials worldwide, with logistics solutions tailored to ensure timely and secure delivery.

All our products meet relevant international quality and safety standards, ensuring durability, performance, and compliance.

You can reach us through:

📧 Email: m.rahman@mnmaugsburg.de

📞 Phone: +4915902278434